FAQs
How much is postage?
- Australia
- $7 registered letter for small orders (under 125g)
- Flat rate postage for parcels up to 1kg – $13 for regular post or $17 for express
- Free postage on orders over $200
- We will contact you if your order is over 1kg
- New Zealand
- Flat rate postage for parcels – $18 up to 500g and $25 for 500g – 1kg
- We will contact you if your order is over 1kg
How long will my order take?
- We aim to dispatch all orders in 1-2 business days and we will let you know when when your order is on its way
Where do you ship?
- We currently ship our products throughout Australia and New Zealand, with plans to expand to the UK, Europe & USA. Please contact us if you would like to discuss shipping to another country.
Which payment methods do you accept?
- Secure payments can be made with either Paypal or credit card.
- La Lutte does not have access to your financial details to ensure you remain protected during your shopping experience with us.
- If you would prefer to pay by bank transfer please get in touch. All fees and any exchange rate differences are the responsibility of the customer.
- All prices listed on the La Lutte website are in Australia Dollars, if you are shopping internationally your card provider may charge you in a different currency, all fees and exchange rates differences are the responsibility of the customer
What if I change my mind after ordering?
- Please contact us as soon as possible. A refund may be available if we have not cut fabric or dispatched your order
- Regrettably, we are unable to offer a change of mind refund on cut fabrics, lace, embroidered tulle & elastics once we have processed your order
- We are also unable to offer change of mind returns on paper patterns once dispatched
- We are happy to send out free samples of fabrics or elastics so you can check the colour, texture or stretch of an item before placing an order
- Other items may be returned due to change of mind within 30 days, please contact us
How do I look after my creations?
- All our fabrics are hand wash only.
- We recommend a warm hand wash with delicates-specific or hand washing liquid.
- Dry your creations flat or if you line dry, fold your bras over the line so they are supported by the bridge. This avoids uneven stretch.
- Avoid drying in direct sunlight as it can damage elastics and fabric finishes
How do you cut fabrics?
- One unit in our shop equates to:
- Laces and embroidered tulles – 1/2 metre length
- Mirrored tulles – 1/2 metre of left & 1/2 metre of right facing tulle
- Elastics – 1 metre length
- Powernet, Stretch Satin, Bra Tulle, Sheer Cup Lining, Stretch Mesh & Bamboo Jersey are all cut as a fat quarter. This is 1/2 metre lengthwise and half the total width of the fabric – see our Fabrics Guide for more details
Wher can I get further information?
- Please see our:
- Also feel free to contact us direct for further information